This article explains how clients can view and interact with project photos shared on the Customer Portal, providing visual updates throughout their building journey.
Overview
The Photo Gallery on the Customer Portal allows clients to view images of their project's progress. These photos are carefully selected and shared by the G.J. Gardner team to keep clients informed and engaged throughout the building process.
Note: For information on how to use the G.J. Manage mobile application to upload photos to the Customer Portal see this article.
Accessing the Photo Gallery
To view shared project photos:
Log in to the Customer Portal
Navigate to the "Photos" section
Browse through the available images
Understanding Photo Categories
Photos in the Customer Portal may be organized into categories such as:
Site Preparation
Foundation Work
Framing
Roofing
Interior Progress
Finishing Touches
These categories help clients easily track the progress of different aspects of their build.
Image Information
For each photo, clients may see:
Date the photo was taken
Brief description or caption
Category or stage of construction
Interacting with Photos
Depending on the Customer Portal's capabilities, clients might be able to:
Zoom in on images for detail
Download images for personal records
Photo Updates
New photos are added to the Customer Portal as the project progresses. The frequency of updates may vary depending on the stage of construction and significant milestones.
Privacy and Sharing
Photos shared on the Customer Portal are private and accessible only to the client and authorised G.J. Gardner team members. Clients should not share these images publicly without prior consent from G.J. Gardner.
Benefits of the Photo Gallery
Provides visual confirmation of project progress
Allows clients to feel connected to their build, even from a distance
Serves as a visual record of the construction process
Reduces the need for frequent site visits
By utilizing the Photo Gallery feature of the Customer Portal, clients can stay informed and excited about their building project's progress, enhancing their overall experience with G.J. Gardner Homes.