Before You Begin
This article applies to Australian franchises only. Franchises in the US and New Zealand are invoiced through different arrangements.
You must have the Manage Billing permission enabled in your Office Role setup.
Setting up your payment activates your G.J. Software subscription. This one-time process ensures your team has uninterrupted access to the platform. Once complete, future payments are processed automatically each month.
Note: Users are unable to access the platform until their payment is processed.
Before You Begin
You must have the Manage Billing permission enabled in your Office Role setup.
Note: This permission has been enabled for Franchise Owners and General Managers. To grant access to other staff, see Granting Billing Access.
Have a valid credit card or debit card ready.
Steps
1. Log In to G.J. Software
When you log in for the first time, you see an Activate Subscription prompt.
2. Wait for the Button to Turn Red
The system creates your invoice in Stripe. This takes a few seconds. When the Make Payment button turns red, you can proceed.
3. Click Make Payment
You are redirected to the secure Stripe billing portal. No Stripe account is required.
4. Enter Your Payment Details
Enter the email address where you want to receive invoices and receipts. This email address receives copies of all tax invoices and receipts for your subscription.
Enter your card details (card number, expiry, CVV).
Click Pay.
Tip: Remember to select your desired currency to be invoiced in.
5. Confirm Payment and Return
After payment succeeds, you see a confirmation screen.
View the invoice and payment details.
Download the invoice or receipt.
Close the Stripe screen.
Return to G.J. Software.
Refresh the page.
Your subscription is now active and you will receive a receipt to your email address. Staff members can log in as normal.
Accessing Future Invoices
After setup, view and download all invoices at any time:
Navigate to Setup > Billing & Invoices.
The Stripe billing portal opens, displaying your invoice history and payment method.