Before You Begin
This article applies to Australian franchises only. Franchises in the US and New Zealand are invoiced through different arrangements.
You must have the Manage Billing permission enabled in your Office Role setup.
Have your new card details ready before removing the old one.
Your monthly G.J. Software service fee is charged automatically to your default payment method. You can add a new card, set it as default, and remove old cards at any time through the Stripe billing portal.
Adding a New Payment Method
Navigate to Setup > Billing & Invoices.
In the billing portal, locate the Payment methods section.
Click Add payment method.
Enter your new card details (card number, expiry, CVV).
Click Save.
The new card is added to your account. If this is your only card, it becomes the default payment method automatically.
Setting a Default Payment Method
If you have multiple cards on file, the default method is charged each month.
In the billing portal, locate the card you want to use as default.
Click the card to open its options.
Click Set as default.
Removing a Payment Method
In the billing portal, locate the card you want to remove.
Click the card to open its options.
Click Remove icon to the right of the payment method you would like to remove.
Note: You cannot remove your only payment method. Add a new card first, then remove the old one.
